WebCaringSite logo WebCaringSite

FAQ

Common questions about working with us

If you don't see your question here, just reach out — we're happy to answer anything before you commit.

How long does the whole process take from start to launch? +

Most projects run 2–8 weeks, depending on the package. Starter sites typically launch in ~2 weeks, Standard in 3–4 weeks, and Premium in 6–8 weeks. We share a clear timeline at the end of the discovery talk so you'll know exactly what to expect.

Who owns the website after it's built? +

You do. The domain, the content, and the code all belong to you. We don't lock you into our hosting — you can take everything elsewhere at any time, and we'll help with the handover if you decide to move.

What do I need to provide to get started? +

Just a 30-minute discovery talk to begin. Bring your brand, your goals, and any existing content you want to keep. If you don't have copy or images yet, no problem — our team can write the content and source visuals for you.

What if I want changes after launch? +

Small content edits, image swaps, and copy updates are included in every package — usually completed within 1–2 hours during business hours. Bigger changes (new pages, new features) are scoped separately so you always know the cost before we start.

Do you work with businesses outside Thailand? +

Yes. The whole process — discovery, design, build, handoff, and ongoing support — runs remotely. We've worked with businesses in several countries and can communicate in Thai or English depending on what works for you.

What happens if I want to cancel or move my site later? +

No lock-in, ever. You can move your domain, content, and code to any hosting provider whenever you like. We'll even export everything for you and help with the migration — your site is always yours.

Still have questions?

Reach out and we'll answer anything — no pressure, no sales pitch.

Ask us anything →